PRIVACY POLICY
Last updated: January 25, 2026
1. Introduction
AutoRemind.net ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reminder and messaging platform.
This policy applies to all users worldwide, including those in the European Economic Area (EEA), United Kingdom, United States, and other jurisdictions with data protection laws.
2. Data Controller
For EU users, while we do not have a physical presence in the EU, we comply with GDPR requirements and can be contacted at the email above for any data protection inquiries.
3. Information We Collect
3.1 Account Information
- Name and email address
- Authentication data (OAuth tokens from Google/GitHub)
- Profile picture (if provided by OAuth provider)
- Account preferences and settings
3.2 Reminder & Event Data
- Reminder titles, descriptions, and due dates
- Event details (name, date, time, location)
- Contact lists for event invitations
- Message content for broadcasts
- AI-generated poster images
3.3 Communication Data
- WhatsApp connection status and instance information
- Message delivery status (sent, delivered, failed)
- Email notification records
- Communication logs for troubleshooting
3.4 Technical Data
- IP address and device information
- Browser type and version
- Usage patterns and feature interactions
- Error logs and performance data
4. How We Use Your Information
We use your information for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Provide and maintain the Service | Contract Performance |
| Send reminders and notifications | Contract Performance |
| Process event broadcasts | Contract Performance |
| Prevent fraud and abuse | Legitimate Interest |
| Content moderation and safety | Legitimate Interest / Legal Obligation |
| Comply with legal requirements | Legal Obligation |
| Improve our services | Legitimate Interest |
| Marketing communications | Consent |
5. Data Sharing & Disclosure
We may share your information with:
5.1 Service Providers
- WhatsApp/Meta - Message delivery via Evolution API
- Email Providers - ZeptoMail for email notifications
- Cloud Hosting - Vercel, Neon Database
- AI Services - Image generation providers
- Authentication - Google, GitHub OAuth
5.2 Law Enforcement & Legal Requirements
We will disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, privacy, safety, or property
- Prevent illegal activities or violations of our Terms
- Protect victims of suspected illegal activity
- Cooperate with law enforcement investigations
6. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including Malaysia and the United States, where our servers and service providers are located.
For transfers from the EEA/UK, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with our service providers
- Your explicit consent where applicable
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days |
| Reminders | Until deleted by user |
| Event data | Until deleted by user |
| Message logs | 90 days |
| AI-generated images | 7 days (temporary) or until event deleted |
| Security/audit logs | 1 year |
Note: Data may be retained longer if required by law or for legitimate legal purposes.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Erasure
Request deletion of your data ("Right to be Forgotten")
Portability
Receive your data in a portable format
Restriction
Limit how we process your data
Objection
Object to certain processing activities
Withdraw Consent
Withdraw consent at any time
Complaint
Lodge a complaint with a supervisory authority
To exercise your rights, contact us at [email protected]. We will respond within 30 days (or as required by applicable law).
9. California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know - What personal information we collect and how it's used
- Right to Delete - Request deletion of your personal information
- Right to Opt-Out - Opt-out of the sale of personal information (we do not sell personal data)
- Right to Non-Discrimination - Equal service regardless of exercising privacy rights
We do not sell personal information as defined under CCPA.
10. Cookies & Tracking
We use the following types of cookies:
- Essential Cookies - Required for authentication and basic functionality
- Functional Cookies - Remember your preferences
- Analytics Cookies - Help us understand how you use the Service
You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Service.
11. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Secure authentication via OAuth 2.0
- Regular security assessments
- Access controls and audit logging
- Secure cloud infrastructure (Vercel, Neon)
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
12. Children's Privacy
AutoRemind.net is not intended for children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy-related inquiries:
ITULIS TECHNOLOGIES
Data Protection Contact: [email protected]
General Inquiries: [email protected]
Website: https://www.autoremind.net